What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents Accidents Accidents happen to everyone. We’re here to help. 10 Most Common and Costly Small Business Claims Here are the 10 most common claims against small businesses. Are you covered? Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.